Tuesday, November 6, 2007

Heads up for sending cards and packages to VA's

I received this information from my voluntary services chief at the Salt Lake City, UT VAMC. They will RETURN TO SENDER any letter or package that is addressed " any wounded soldier, any hero, any veteran, etc".
My VSC states that she will trust any mail coming from me, the VA leader, or if addressed in her name. So PLEASE when sending packages make sure it is addressed to
Salt Lake City VAMC
Attn: Belinda Karabatsos
500 Foothill Dr.Salt Lake City, UT 84148

Below is the congressional letter regarding this issue.
July 25, 2007
Executive Office Honorable Orrin G. Hatch
ATTN: Travis Gibbons
104 Hart Office Bldg
Washington, DC 20510

Dear Senator Hatch, Thank you for the opportunity to respond to your letter dated July 5, 2007 in which you inquired to the Secretary of Defense regarding your constituent, Mr. Thomas Nay and his concern about wounded soldier mail at Walter Reed.
When we process unsolicited mail, we send an acknowledgment card stating we can no longer accept it and return the mail. We currently have a backlog of unsolicited mail and it may not have been processed yet.
Department of Defense policy prohibits delivery of mail not specifically addressed by name; therefore, we must return mail addressed “Any Wounded Soldier” to its sender. Walter Reed has and continues to receive tens of thousands of cards and letters in support of our Wounded Soldiers and we simply do not have the resources to open and screen each letter before delivering it.
Our focus is providing world class health care to our Wounded Warriors and to continue this program we literally have to direct our medical personnel from this task. For those wishing to show support, we highly recommend going through the many philanthropic organizations dedicated to helping Soldiers and their families, such as “America Supports You” sponsored by the Department of Defense.
Although we obviously have disappointed some supporters, we want to assure you that the staff at Walter Reed does not lack for “energy” and strives to deliver the absolute best care in the world to our patients.
We appreciate your taking the time to write and bring your concern for our Soldiers and their supporters to our attention. If you should have any questions, please do not hesitate to contact me at (202) 782-4868.
Sincerely,
Franklin D. Rowland Jr.Colonel, Medical Service Corps
Director of Information Management

1 comment:

Anonymous said...

"We appreciate your taking the time to write and bring your concern for our Soldiers and their supporters to our attention." I agree,actually in these case you see the honesty of philanthropic organizations. Thank you for this entry.

by: missy